Returns & Refunds

Our products are 100% guaranteed.

We just want you to love it as much as we do!

If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment with receipt or proof of purchase (within 90 days of purchase) and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@kozgroorganics.com with your order number and a photo of the item’s condition.

We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@kozgroorganics.com